Yes, we have sent Ikuntji artwork to almost every corner of the world and regularly make the 3 hour trip from our home in Haast Bluff to our closest post office. Depending on the size of the package and destination, we will ship via Australia Post or Startrack. We take care in safety wrapping every piece of artwork for shipping. All packages are sent with signature required on arrival and tracking details sent to you via email at dispatch.
Due to Australian wide shipping delays and the possibility of bad weather on local roads at all times of the year. Delivery times may take longer what is estimated on Australia Post or Startrack websites. Every effort is made to dispatch artworks as quickly as possible, but specific delivery times cannot be guaranteed. Please keep in mind that you are purchasing something from a remote community. Our minimum wait time for delivery is one week after your item is purchased but this can be longer. You will receive an email once your item has dispatched from the local post office.
Yes, you get a Certificate of Authenticity showing an image of the artwork, artwork code and the story depicted if supplied. This is sent automatically with every artwork as a digital copy to your chosen email.
Yes, we can issue you with a new Certificate of Authenticity. This costs $55 per new Certificate of Authenticity.
Ikuntji Artists is not a licensed valuer. Please contact a licensed valuer in your area, Ikuntji Artists suggests Sothebys or Bonhams and Goodmans who can offer a proper valuation of your artwork.
All artworks are quoted and sold on an unstretched basis expect for those noted as pre-stretched in the materials section. Upon request we can sell artworks stretched/framed, this will incur an additional fee and will need to be paid for prior to sending. Please email us for any pre-stretching enquiries – studio@ikuntji.com.au
Yes, you can visit the art centre and meet some artists at work. Please refer to our contact page for details and a local map. It is always best to call the Art Centre ahead of time to make sure we are open as local factors can affect our opening times.
Yes, have a look at our volunteer and intern testimonials. For enquiries please send a message through our contact form. We are always looking for volunteers with expertise in a variety of fields and enjoy having people spend time with us at the Art Centre.
Fabric orders are cut to final length ordered, ie if you ordered 6x 50cm lots the fabric will arrive as one continuous 3metre length. The fabric is cut to order. For larger quantities please email us at studio@ikuntji.com.au to discuss.
Unfortunately we are unable to make changes to your order after it is placed. We aim to have your orders out as soon as possible so it is likely that your order may already be in production.
We recommend cold gentle machine washing, line drying and a warm iron if needed for all our cotton and linen based fabrics. Avoid putting them in the tumble dryer or taking them to the dry cleaner. For specialty fabrics such as silks, please refer to instructions given on the specific product pages.
In order to streamline ordering and production, the fabrics that are on our website are what is available for order. All orders should be made through the website. We do not accept orders through email or messaging.
Yes, please send any wholesale order enquiries to fineart@ikuntji.com.au
We do not take returns or cancelled orders for change of mind. Please note that all fabrics are screen printed by hand, so small variations may occur. We do not accept returns of fabrics with a fault within a 5cm parameter. If you have received your item with a large printing fault please contact us within 14 days of your order arriving.
