Do you ship internationally/ how are your packages sent?
Yes, we have sent Ikuntji artwork to almost every corner of the world and regularly make the 3 hour trip from our home in Haast Bluff to our closest post office. Depending on the size of the package and destination, we will ship via Australia Post or Startrack. We take care in safety wrapping every piece of artwork for shipping. All packages are sent with signature required on arrival and tracking details sent to you via email at dispatch.
How long will my order take to arrive in the mail?
Due to Australian wide shipping delays and the possibility of bad weather on local roads at all times of the year. Delivery times may take longer what is estimated on Australia Post or Startrack websites. Every effort is made to dispatch artworks as quickly as possible, but specific delivery times cannot be guaranteed. Please keep in mind that you are purchasing something from a remote community. Our minimum wait time for delivery is one week after your item is purchased but this can be longer. You will receive an email once your item has dispatched from the local post office.
Do I get any documentation with the artwork that I purchase? And what kind of documentation?
Yes, you get a Certificate of Authenticity showing an image of the artwork, artwork code and the story depicted if supplied. This is sent automatically with every artwork as a digital copy to your chosen email.
I have lost my documentation. Can I get a replacement?
Yes, we can issue you with a new Certificate of Authenticity. This costs $55 per new Certificate of Authenticity.
I bought an artwork by Ikuntji Artists many years ago and would like to get it valued. Would you value artworks?
Ikuntji Artists is not a licensed valuer. Please contact a licensed valuer in your area, Ikuntji Artists suggests Sothebys or Bonhams and Goodmans who can offer a proper valuation of your artwork.
Are artworks sold stretched or framed?
All artworks are quoted and sold on an unstretched basis expect for those noted as pre-stretched in the materials section. Upon request we can sell artworks stretched/framed, this will incur an additional fee and will need to be paid for prior to sending. Please email us for any pre-stretching enquiries – email@example.com
Can I visit Ikuntji Artists and how do I get there?
Yes, you can visit the art centre and meet some artists at work. Please refer to our contact page for details and a local map. It is always best to call the Art Centre ahead of time to make sure we are open as local factors can affect our opening times.
Can I volunteer at Ikuntji Artists?
Yes, have a look at our volunteer and intern testimonials. For enquiries please send a message through our contact form. We are always looking for volunteers with expertise in a variety of fields and enjoy having people spend time with us at the Art Centre.